SECTION 1 – PURPOSE FOR COLLECTING YOUR INFORMATION
Interaction with external social networks
Placing an order
Contact form: email address, first and last name, and telephone number
When ordering or registering on our site, as appropriate, you may be asked to enter your name, email address, phone number or other details to help you with your experience.
How Do We Use this Information That You Provide to Us?
Broadly speaking, we use personal information for purposes of administering our business activities, providing the products and services you requested, to process your payment, to monitor the use of the service, our marketing and promotional efforts and improve our content and service offerings, and customize our site’s content, layout, services and for other lawful purposes. These uses improve our site and better tailor it to meet your needs.
Furthermore, such information may be shared with others on an aggregate basis. Personally identifiable information or business information will be retained at our office but will not be shared with parties except as required by law.
Occasionally, we may also use the information we collect to notify you about important changes to our Website, new services, and special offers we think you will find valuable. You may notify us at any time if you do not wish to receive these offers by emailing us at the link provided on the newsletter. Further information can be obtained on this matter from our office during business hours.
What Are Cookies?
How Do We Use Information We Collect From You?
As you visit and browse our Web site, the site uses a cookie to differentiate you from other users. In some cases, we also use a cookie to prevent you from having to log in more than is necessary for security. The use of these in conjunction with our Web server’s log files, allow us to calculate the aggregate number of people visiting our Web site and which parts of the site are most popular. This helps us gather feedback to constantly improve our Web site and better serve our clients. They do not allow us to gather any personal information about you and we do not intentionally store any personal information that your browser provided to us.
IP addresses are used by your computer every time you are connected to the Internet. Your IP address is a number that is used by computers on the network to identify your computer. IP addresses are automatically collected by our web server as part of demographic and profile data known as traffic data so that data (such as the Web pages you request) can be sent to you.
SECTION 2 - DISCLOSURE
Sharing and Selling Information
We do not share, sell, lend or lease any of the information that uniquely identify a subscriber (such as email addresses or personal details) with anyone except to the extent it is necessary to process transactions or provide services that you have requested. Information can be obtained on this from our office during business hours.
Legally compelled disclosure
We may disclose your personal information if required by law or if it violates our terms and conditions.
SECTION 3 - THIRD-PARTY SERVICES
In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.
However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.
For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.
In particular, remember that certain providers may be located in or have facilities that are located in a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.
As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.
When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.
SECTION 4 – YOUR CONSENT
By using our Web site you consent to our collection and use of your personal information as described in this Policy. We reserve the right to amend this at any time with or without notice.
SECTION 5 - SECURITY
Our website is scanned on a regular basis for security holes and known vulnerabilities in order to make your visit to our site as safe as possible.
We use regular Malware Scanning.
Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.
We implement a variety of security measures when a user places an order enters, submits, or accesses their information to maintain the safety of your personal information.
All transactions are processed through a gateway provider and are not stored or processed on our servers.
SECTION 6 - A SPECIAL NOTE ABOUT CHILDREN
Children are not eligible to use our services unsupervised and we ask that children (under the age of 14) do not submit any personal information to us. If you are a minor, you can use this service only in conjunction with permission and guidance from your parents or guardians.
SECTION 7 - ACQUISITION OR CHANGES IN OWNERSHIP OF OUR BUSINESS AND WEBSITE
In the event that the web site (or a substantial portion of its assets) is acquired, your information would be considered part of those assets, and may be part of those assets that are transferred.
If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.
SECTION 9 - Delivery time frames and conditions of delivery.
For Saturday bookings we need 1 week notice and other days we need 4 days prior notice. This applies to online order/purchase as well. For online orders only pick up option is available, no deliveries are made. Contact our store on 02 9635 4792
for more information
Section 10 - Disclaimer
Given the handmade nature of our cakes and any accompaniments such as figurines and sugar flowers etc, please be aware that any pictures you have provided as a basis for your cake may differ to the final product. Each cake and items are made individually by hand, giving you a completely unique product. Whilst we always aim to replicate your requests, please note that any images will be used as a guide only.
ALL QUOTES ARE VALID FOR 14 DAYS ONLY.
QUESTIONS AND CONTACT INFORMATION
If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact us using the information below:
91 Macquarie Street
Parramatta, NSW 2150
(02) 9635 4792